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🦷 Why Dentists Need to Think Like Business Owners

By Dr. Wayne Hirschowitz | Co-founder Active Aligners

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After 42 years in dentistry — spanning private practice, forensic science, digital transformation, and entrepreneurial ventures — I’ve come to a realisation:

Clinical excellence alone won’t secure your future. Business understanding will.

You don’t need an MBA. You need clarity, structure, and the confidence to run your practice like a true business — whether you’re an associate or principal.


🔎 Dentistry’s Silent Struggle: The Business Blind Spot

Dentists are highly trained professionals… and often deeply uncomfortable with money, marketing, or management.

Too many dentists — brilliant clinicians — live paycheck to paycheck, feel trapped in the NHS system, or spend Sundays anxious about Mondays. It’s not because they dislike dentistry… it’s because they don’t understand their business.

"We are caught between overbearing regulation and rising patient demands — without a strong business foundation to fall back on."

Sound familiar?

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📉 Why Most Practices Plateau or Fail

Let’s get real:

  • 20% of new businesses fail in their first year

  • 60% fail by year three

  • Only a third survive 10+ years

In dentistry, that failure isn’t always dramatic — it’s silent. Burnout. Stagnation. Financial bleed.The cause? Dentists acting as technicians when they also need to be entrepreneurs and managers.


💡 The Three Roles Every Dentist Plays

  1. The Entrepreneur – Strategic, growth-focused, thinks long-term

  2. The Technician – Hands-on clinician, delivering care, working “in” the business

  3. The Manager – Operational, keeps the machine running, deals with people, systems, compliance


Most dentists are incredible technicians.But without strengthening the other two roles, your business works because of you — not without you. That’s not sustainable.

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📈 How Active Aligners Fit the New Model

At Active Aligners, we empower dentists to generate high-margin private income, while still practicing ethically and confidently.It’s not about selling aligners — it’s about:

Ethical treatment planning

Delegation and team-wide confidence

Understanding hourly value and business metrics

A moderate aligner case can generate an hourly rate of £500–£800 — with less clinical time and greater patient satisfaction than many routine treatments.

And that’s just the beginning.


👥 Team-Driven Growth: Not Just the Dentist's Job

Business success isn’t a solo act. Your entire team must be invested in the journey:

  • Receptionists who believe in your smile enhancement offering

  • Nurses who’ve worn aligners themselves and share the experience

  • Hygienists and treatment coordinators who are confident communicators

  • Practice managers who understand financial targets, not just compliance

"We can’t expect growth if the team isn’t on board. Motivate them, train them, reward them — and involve them."

🧠 What Dentists Need to Learn (but Were Never Taught)

  • Profit vs turnover

  • Hourly productivity

  • Break-even per surgery

  • Delegate vs abdicate

  • When to refer — and when to expand your own skills

  • SMART business decisions based on real audits and data

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The biggest mistake? Starting a practice without a clear plan.If your dream is time freedom, income growth, or clinical focus — then your business needs to be designed from day one to deliver exactly that.




🚀 Final Thought: You’re Not Just a Clinician. You’re a Leader.

You don’t need to know everything. But you do need to ask the right questions:

  • What’s my return on clinical time?

  • Where are the gaps in my treatment offering?

  • Am I building a business that runs with me, or without me?


The future of dentistry belongs to those who think beyond the chair.

Let’s build practices that are financially sound, team-led, and truly enjoyable to be part of — for both patients and clinicians.


📣 Want to learn more about integrating aligner treatments, team leadership, or business strategy into your practice?Visit ActiveAligners.co.uk or connect with us at BizDentistry for hands-on education and clinical mentorship.


Business of Dentistry Summit
18 October 2025, 08:30–17:00Birmingham
Register Now

 
 
 

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